PCI wants to lead the way in digitization. Customers will have their own experience portal and the sales organization all digital tools to perform to the maximum.
“Propeller is a partner who has helped us with the complete digitization of our sales and marketing organization. More than just e-commerce ”
PCI customers order simple themselves online. They can contact the sales team for advice on more complex questions and large orders. Quotes are then jointly handled digitally.
The total order processing – simple, large, complex – has now been digitized. No more data silos. But built-up intelligence for up- & cross-sell and personalized marketing and sales campaigns. Sales are now not only more productive but also more effective.
When a customer places orders with PCI, possibly with the help of our sales team, they are processed in a fully digitized manner. Not only for the sales process but also for the entire purchasing process.
Not only administrative actions have been reduced to zero. The number of incorrect orders has also decreased significantly. In short, cost savings go hand in hand with greater customer satisfaction.
PCI customers will have access to their own personalized portal. Not only convenient to place orders, but also the place to be able to perform many service activities.
Because our customers know how to find their way blindly, our sales department is free to work on real customer challenges.
PCI wanted to provide a better digital experience to their customers. At the same time they had the same ambition for their sales organization. Where account managers often went to the customer to pick up orders, PCI wanted to achieve higher productivity and better customer satisfaction by meeting the customer more digitally.
A digital commerce platform has been chosen. In addition to advanced B2B e-commerce functionalities, digital tooling must offer the sales team the opportunity to interact with customers with customer data available. This achieves higher up- and cross-sell goals. In addition to more effective marketing & sales campaigns.
For seamless order processes, real-time accurate data and rich product information Propeller integrates with al mayor ERP systems
Creating a specific pricing plan for each customer would be a boost to customer loyalty to your store.
Create unique tier pricing for each customer that automatically adjusts to the quantity or combination of products.
Use the payment providers that fit your needs and the needs of your customers.
PCI is the market leader in Print, ICT, AudioVisual & Business Supplies. Optimizing their customers’ business is what PCI is all about. An afterthought for organizations, but the most important afterthought for PCI.
Print, ICT, AudioVisueel & Business Supplies
> 150 million